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Call Center Starter Package

Call center agent

Fully Customizable 

No need to spend hours developing call center policies... We have everything you need right here!

Attendance policies

Performance expectations

Call Center new employee checklist

Verbal warnings

Written warnings

Performance Enhancement plan

Performance Improvement plan

Time Clock policy

Call Center manual

Appointment Setter comp plan and job description

Confirmations Specialist comp plan and job description

Quality Assurance (QA) expectations for Appointment Setters

Quality Assurance (QA) expectations for Confirmation Specialist

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