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Fully Customizable
No need to spend hours developing call center policies... We have everything you need right here!
Attendance policies
Performance expectations
Call Center new employee checklist
Verbal warnings
Written warnings
Performance Enhancement plan
Performance Improvement plan
Time Clock policy
Call Center manual
Appointment Setter comp plan and job description
Confirmations Specialist comp plan and job description
Quality Assurance (QA) expectations for Appointment Setters
Quality Assurance (QA) expectations for Confirmation Specialist
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